Terms of Use

Royal Parking Services provides parking management and enforcement services including, but not limited to:

• Visitor parking registration
• QR code parking systems
• Employee and tenant parking management
• Parking permits
• Parking payment services
• Parking notice payments
• Business and client parking portals
• Parking enforcement and monitoring

Our services may be used by property owners, strata corporations, businesses, tenants, employees, contractors, customers, visitors, and other authorized users.

Authorized users may receive login credentials to access designated parking portals for the purpose of:

• Registering vehicles
• Managing employee or visitor parking
• Purchasing permits
• Making payments
• Viewing parking activity
• Updating account information

Users are responsible for maintaining the confidentiality of their login credentials and for all activity occurring under their accounts.

Royal Parking Services reserves the right to suspend or terminate access to any account for misuse, unauthorized activity, false information, abuse of parking privileges, or violation of these Terms of Use.

Users may only register vehicles that are authorized to park at the applicable property. All submitted information must be accurate, current, and complete.

Vehicle registration, QR registration, permit approval, or payment confirmation does not guarantee parking availability unless specifically stated by the property owner or manager.

All vehicles parked on monitored properties remain subject to:

• Posted signage
• Property parking rules
• Time restrictions
• Permit requirements
• QR registration requirements
• Enforcement policies
• Towing policies

Unauthorized vehicles may receive parking notices and/or be towed at the vehicle owner’s expense.

Payments made through our website or parking portals may include:

• Parking permits
• Visitor parking
• Employee parking
• Monthly parking fees
• Parking notice payments
• Other parking-related services

All payments are subject to applicable processing requirements and approval.

Royal Parking Services reserves the right to investigate, refuse, reverse, or cancel suspicious or unauthorized transactions where permitted by law.

Users agree not to:

• Register unauthorized vehicles
• Provide false or misleading information
• Share portal access improperly
• Abuse visitor or QR registration systems
• Attempt to bypass parking restrictions
• Interfere with system operations
• Use the services for unlawful purposes

Misuse of the system may result in suspension of parking privileges, parking enforcement action, towing, or legal action where applicable.

While Royal Parking Services makes reasonable efforts to maintain uninterrupted service, we do not guarantee that the website, portals, or parking systems will always be available, error-free, or uninterrupted.

Temporary outages, maintenance, technical issues, or system delays may occur from time to time.

Royal Parking Services is not responsible for:

• Loss, theft, or damage to vehicles or personal property
• Vehicle vandalism
• User-entered errors
• Temporary system interruptions
• Parking availability limitations
• Unauthorized use of user accounts caused by failure to protect login credentials

To the maximum extent permitted by applicable law, Royal Parking Services shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from or related to the use of the Services, including but not limited to vehicle damage, theft, loss of property, system interruptions, payment processing delays, or unauthorized account access.

You agree to indemnify, defend, and hold harmless Royal Parking Services, its officers, employees, contractors, agents, and affiliates from and against any claims, damages, liabilities, losses, costs, or expenses arising from your misuse of the Services, violation of these Terms, unauthorized vehicle registration, or unlawful conduct.

These Terms of Use shall be governed by and interpreted in accordance with the laws of the Province of British Columbia and the applicable laws of Canada. Any disputes arising from the use of the Services shall be subject to the exclusive jurisdiction of the courts of British Columbia.

Collection and use of personal information are governed by our Privacy Policy available on our website. By using our services, you acknowledge that you have reviewed our Privacy Policy.

Royal Parking Services reserves the right to update or modify these Terms of Use at any time without prior notice.

Updated versions will be posted on our website, and continued use of our services constitutes acceptance of any revised terms.