Privacy Policy

We take your privacy, and our commitment to protecting your personal information, very seriously. We hope that by taking a few minutes to read this, you will gain a better understanding of what we do with the information you provide to us and how we keep it private and secure.

Personal Information means information about an identifiable individual, other than an individual’s business or employment contact information, such as name, title, business address and business telephone number.

Personal Information used by Royal Parking Services may include:

• Name
• Address
• Phone number
• Email address
• Your vehicle make/model and colour or photo of your vehicle
• Payment information

Clients of Royal Parking Services interact with the company in ways that require Royal Parking to obtain personal information (e.g. address, phone number, email address). This information is used to contact individuals and to effectively run an efficient business that satisfies its clients.

Those who engage in transactions with Royal Parking by making a payment are asked to provide additional information, including the necessary personal and financial information required to process these transactions. This information is used solely to process particular transactions authorized by the individual.

If the violation notice amount owing remains unpaid within 30 days from the date of issue, the owner of the vehicle is deemed to have granted permission to Royal Parking Services Ltd. to obtain information about the vehicle’s registered owner for the purpose of collecting payment.

We may provide information about our clients to our employees and agents in order to administer an individual’s account and process service requests. Client information collected by Royal Parking Services can be used for the purpose of collecting payments for overdue parking violations but cannot be used for any other purpose whatsoever.

From time to time, Royal Parking Services may contact you by mail or electronic regarding our services. These communications are intended to inform you with important information about your account, or regarding general services provided by Royal Parking Services.

Royal Parking Services commits to providing sufficient safeguards and controls to ensure your personal information whether in electronic or hard copy for the duration of time that your personal information is in our possession to protect it from unauthorized access, collection, use, disclosure, modification, copying or disposal. When we no longer require your personal information, we take due care to securely destroy it.

Royal Parking Services will endeavour to ensure the personal information we maintain about you is accurate and up to date to most efficiently provide services to you without interruption. We encourage you to notify us of inaccuracies or corrections.

Please note that we do not offer refunds for parking notice payment.

We strongly recommend that you check our website’s Privacy Policy regularly to stay informed about any changes that are made. We value your business and are committed to protecting your privacy. Please contact us if you have any questions or if we can be of further assistance. Thank you.